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VP, Public Relations & Communications

Marcy Polanco is a highly driven public relations and communications executive with a diverse background in brand strategy, television publicity and content development, event management, crisis communications, marketing and social media. Marcy is an artful storyteller who combines her love of writing, TV, and music with her background in event production and communications.

A talented and innovative trailblazer, Marcy has extensive relationships with journalists, producers, influencers, executives and talent across the media industry; making her one of the most well-respected PR executives in the industry. Marcy created and executed the first ‘social media room’ at a major awards show which turned out to be a lucrative partnership with the Ford Motor Company.

Marcy has worked with some of the largest businesses and brands including Comcast, Essence, Diageo, The Shade Room, Niagara University, WETV, Dallas BBQ, Strategic Heights Media, and actor/comedian Vince Swann. She has spearheaded public relations campaigns for Essence’s 2018 “Black Women in Hollywood Awards,” Comcast / Xfinity Multicultural Division, all of BET’s music specials and awards shows, including “BET Awards,” “Hip Hop Awards,” BET Experience and has also managed publicity for Nickelodeon’s wildly-popular “Dora the Explorer,” and many more. Marcy’s thoughtful and brings a tailored approach to communications campaigns have built powerful narratives in the press for brands.

Marcy began her career in PR after graduating from LeMoyne College with a Bachelor of Arts in English Literature. She resides in NYC with her daughter.


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On behalf of JOY, we want to personally address and update you on how we at JOY are responding to the challenges of the coronavirus (COVID-19).  As always, the health and safety of our employees, friends, families, colleagues and clients come first!  We encourage everyone to stay safe and adhere to the government’s requirements and guidance during this unprecedented time.  We are consistently encouraged by the resilience of the American people during trying times, and we know we will overcome this together.

A few key things to note:

  1. Please make sure to stay informed and updated on news developments from official health authorities including Center For Disease Control and World Health Organization to understand and help minimize the spread and impact of  COVID-19.
  2. Check on each other during this time, especially the elderly who are at high-risk.
  3. Don’t sit in front of your computer all day. Meditate, get up, move around – tackle one of those household chores on your TO DO list from 2019.
  4. If you are working from home for the first time, here are some quick tips to help stay productive 1) keep your usual morning routine 2) Get dressed 3) Set up your work space at a table or desk, and most importantly 4) TAKE BREAKS throughout the day.

At this time, our priority is to make sure our JOY team, clients, and partners are safe while maintaining business continuity.  We remain fully prepared to address the needs of our clients as necessary.  One of the greatest things about JOY is that we’ve had a flexible workforce since our launch 6 years ago, and we will continue to service our clients with the excellence we pride ourselves on delivering, while maintaining safe social distancing.

Let’s continue to support and take care of each other as we get through this together.

With positivity and joy,
Kelli and Orlena