PRIVACY POLICY – COMMITMENT TO YOUR PRIVACY

The Effective Date of this Privacy Policy is 26 June, 2021.  This version of the policy replaces and supersedes any prior privacy policies applicable to this website.

SUMMARY AND CONTACT INFORMATION

We at Joy Media Collective, LLC (referred to as “we,” “our,” or “us“) recognize the importance of protecting the privacy of personally identifiable information (“PII“) collected about visitors to our website (referred to as “Users,” “you” or “your“).  We are committed to ensuring that your privacy is protected.  It is our intention to give you as much control as possible over your privacy with regard to your PII and the use we make of it in the course of your use of our website located at www.joycollective.com, its subdomains, and all of the websites and internet properties owned or operated by us, regardless of the medium by which the Site is accessed by Users (referred to as “Website” or our “Site“), and any subscriptions and related products services offered through our Site.  This Privacy Policy describes how we handle information we learn about you from our Site.  If you have questions about this Privacy Policy or wish to contact us, we can be reached at:

Joy Media Collective, LLC

Phone: (202) 885-5527

Email: info@joycollective.com

COLLECTION AND USE OF INFORMATION

We are the sole owner of the information collected on our Site.  The information we collect depends on what you do when you visit or utilize our Site.

Voluntary Submissions

We collect PII from Users when Users fill out forms on our Site and in connection with other activities, services, features or resources we make available on our Site.  The PII we collect depends on what you do when you visit or utilize our Site or how you choose to communicate with us.

We may collect, use, store and transfer different kinds of PII about you which we have categorized as follows:

  • Identity Data includes first name and last name.
  • Contact Data includes email address and zip code.
  • User generated Content include comments or messages provided in free text boxes.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

Please note that we do not collect PII about you unless you voluntarily provide such PII by completing forms available on our Site and/or contacting us regarding our Site or our services.  If at any time you do provide us with such PII, we will collect it.

Analytical Information and Anonymized Data

For each User, we may automatically gather certain information and store it in log files.  This information includes the following: web beacons, embedded web links, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may collect and store this information on an individual basis and in aggregate, or combined, form.  We may also collect both User-specific and aggregate information on what pages Users access or visit.  We may use this information to analyze trends, to administer our Site, to track Users’ movements around our Site, and to gather demographic information about our user base as a whole.  We may also use this information to improve the content on our web pages, and to customize the content and layout of our pages.  All of this is done with the intention of making our Site more useful to Users.

We may use one or more third-party tracking services to track anonymized and/or non-personally identifiable information in the aggregate about Users.  These third-party services may use JavaScript, pixels, transparent GIF files and other means to enable us to learn which advertisements bring Users to our Site.  Any information we track in this manner is anonymous, limited to usage and volume statistics, and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.  We also reserve the right to provide anonymized data to third parties for the purpose of evaluating the performance of our Site, or as part of a sales transaction.

Cookies

We may use both session cookies and persistent cookies on our Site.  A cookie is a small text file that is stored on a User’s computer for record-keeping purposes.  We may link the information we store in cookies to your PII in order to provide a faster and more pleasant online experience.  You can refuse cookies by turning them off in your browser.  You do not need to have cookies turned on to use our Site.  If you reject cookies, you may still visit our Site, but your ability to use some areas of our Site will be limited.

We may use session cookies to make it easier for you to navigate our Site.  In particular we may use session cookies to record session information, such as which web pages a User has visited and to track User activity on our Site.  Session cookies expire when you close your browser.

We may use persistent cookies to track and target the interests of our Users to enhance the experience on our Site.  Persistent cookies remain on your device for an extended period of time.  You can remove persistent cookies by following directions provided in your browser’s “help” file.

Our Use of PII

We will use information in connection with the purpose for which you provided it (e.g., to contact you with a response to a request for information, to provide products or services, and/or to contribute to customer surveys).  We will communicate with you by email, telephone, or social media, in accordance with your wishes.

If you do not wish to receive special offers and other promotional information from us, you may opt out of receiving such communications, as discussed below.

Sharing Your PII

As a general rule, we will not disclose any of your PII to third parties without your permission or outside of what is described below.

We may disclose your PII with our trusted partners and other third parties in furtherance of the purposes for which you have provided us with your PII (such as elected officials, news publications, and other targets). Please note that any information and materials that you post or disclose through our services may be published on or through the Site and may become public information that is available to visitors to the Site and members of the general public.  We may also share your PII with third-party service providers that assist us in providing website hosting, user support, communicating with users, and promoting our services, as well as third-party service providers that provide other services to us relating to our Site.

We may disclose any collected information, including PII, if: (1) the disclosure is necessary or useful to our provision of services; (2) we believe in good faith that disclosure is necessary to protect our rights, interests or property; (3) we are acting in good faith to protect your safety or the safety of others, to investigate fraud or to respond to a government request; (4) we believe in good faith the disclosure is required by law, such as to comply with a subpoena, search warrant, court order or similar legal or administrative process; and (5) a third-party purchases or otherwise acquires us or our Site, in which case your information will likely be among the assets transferred.

We do not rent or sell email addresses to third parties, or otherwise share any non-anonymized PII we collect, with any third parties (other than our affiliated entities) except as set forth above.

If we do share PII with a trusted partner or third-party service provider, we will employ commercially-appropriate procedures to help ensure that the disclosed PII is used only for authorized purposes by authorized persons and that safeguards are in place to help maintain the security, integrity and privacy of the PII.

INFORMATION ACCESS

Upon request, we provide Site Users with access to the Identity Data and Contact Data that we maintain about them.  You can access this PII by sending your request to the email provided above.  To help us process your request, please provide sufficient information to allow us to identify you in our records.

We reserve the right to ask for information verifying your identity prior to disclosing any information to you.  Should we ask for verification, the information you provide to verify your identify will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete.

We also offer Users the opportunity to have inaccuracies corrected in all information we maintain about them.  You can send your correction request to the email provided above.  Please provide sufficient information to allow us to identify you in our records and help us process your request.

YOUR ABILITY TO CONTROL YOUR PII

If you do not wish to receive update emails and/or promotional emails from us, you may opt-out by following any instructions included in the communication or by contacting us at the email provided above.  To help us process your request, please include sufficient information for us to identify you in our records.  Please allow a reasonable time for us to process your request.

If you do not wish for us to share your PII with third parties working on our behalf to serve Site visitors, please send your request to the email provided above.  To help us process your request, please provide sufficient information to allow us to identify you in our records.  Please allow a reasonable time for us to process your request. Please note that exercising these opt-out rights may limit your ability to receive the full range of our services.

Please note that, although you can opt not to receive update messages and/or promotional messages, we reserve the right to send you informational email messages about any administrative notices regarding our Site, as permitted under the CAN-SPAM Act (15 U.S.C. §7701 et seq.).

SECURITY

The security of your PII is important to us.  We follow generally accepted industry standards and have put in place suitable physical, electronic, and administrative procedures to protect the PII submitted to us, both during transmission and once we receive it, and to guard that PII against loss, misuse or alteration.

Please note, however, that no method of transmission over the internet, or method of electronic storage, is 100% secure.  Therefore, while we use commercially-reasonable means to protect your PII, we cannot guarantee or warrant its absolute security.

CHILDREN

We do not target or promote our Site to, nor does it intentionally collect or retain PII from, children who are younger than 18 years of age.  Site Users are cautioned, however, that the collection of PII submitted in an e-mail or through our Site will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or state law, be subject to public access.  If we discover that we have inadvertently collected information from a child under 18 years of age, we will promptly take all reasonable measures to delete such information from our systems.  If you believe your child may have submitted PII to us without indicating their actual age and would like it removed, please contact us at the email address provided above and we will delete it immediately.

DO NOT TRACK DISCLOSURES

Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Site does not currently respond to these “do-not-track” signals.

THIRD-PARTY SITES

This Privacy Policy applies only to information collected by us through our Site.

From time to time, our Site may link you to other sites or applications (“Linked Sites“) that we do not own.  We do not control the collection or use of any information, including PII, which occurs during your visit to the Linked Sites.  Furthermore, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for the privacy practices of these Linked Sites.  We encourage you to be aware of when you leave our Site and to read the privacy statements of the Linked Sites.

QUESTIONS / CONCERNS

If you believe that our Site is not following our stated Privacy Policy, you may contact us at the contact information provided above.

CONSENT

By using our Site, or by otherwise communicating with us online, you consent to our collection and use of your information by us.  From time to time, we may use your PII for new, unanticipated uses not previously disclosed in this Privacy Policy.  If our information practices change materially at some time in the future, we will post the policy changes to our Site.